Senior Paid Media Account Manager

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To be a senior member of the Paid Media team, showing passion for what you do and providing expertise across the agency. You will be able to quickly build strong relationships with clients, assessing their business goals and using these to implement clear growth plans. Whilst delivering industry leading results across a portfolio of your own accounts you will also develop & deliver training for junior team members, support new business pitches and support the Account Director with departmental projects. You will also support your Account Director with team management responsibilities. 

Knowledge of the GMP stack is highly desirable, as is extensive knowledge of the SA360 & Campaign Manager platforms. Experience in, or a desire to learn scripting would be beneficial, but not required.

We are a small but fast growing independent agency that services the world’s leading luxury and premium clients, across all media channels.  We need someone who has complete confidence in running accounts day to day, has a strong understanding of cross-channel strategy and who is looking for their opportunity to fully own the strategic decision making process & begin managing others.


To be successful in this role you will need to:

  • Own a dynamic portfolio of clients, taking full responsibility of their campaigns from planning to launch, through to ongoing optimisation, reporting & strategic development. Through this, ensure the department sees continuous growth by setting clear KPI targets and producing action plans to achieve them with each client. For example, increasing leads generated by 50% within one year.  
  • Develop strong client relationships with key stakeholders and through this achieve & maintain +90% client satisfaction scores
  • Continuously monitor industry news and evaluate new technology & data providers to deliver strategic recommendations for growth
  • Play a key strategic role in the process of winning new business & cross-selling to existing Programmatic, Social, SEO and Web Development clients
  • Support the continuous development and implementation of clear best practice processes for onboarding new accounts, managing them on a day to day basis and reporting back to clients.  You will lead by example by activating these best practices across your own portfolio of accounts, continuously reviewing & improving them and coaching other team members to ensure they are followed across the department / wider agency where relevant 
  • Continuously develop client & internal teams via training which is created and delivered by you.  This should include technical and soft skills
  • Demonstrate a strong sense of self-motivation and self-drive by regularly putting forward new ideas / solutions, both to clients for their accounts and to the Account Director for improvements to the department / agency 


Our people are at the heart of what we do and we ensure all new team members can demonstrate that they are:

  • Proactive
  • Supportive
  • Take ownership
  • Take pride in their work

For this role, you must also demonstrate that you are:

  • Intelligent, analytical and data driven
  • Curious & not willing to simply accept the status quo
  • Calm under pressure & able to handle multiple projects at once
  • Self aware & always challenging yourself to grow 
  • Able to train & guide others
  • Down to earth - we’re passionate about our work but we know what’s important in life and we like to have fun along the way


  • High degree of autonomy in a role that has potential to grow as the company grows
  • 25 days’ holiday per annum plus bank holidays, with the option to buy an extra 5 days
  • £500 contribution to personal development / gym membership via our Mind Body & Soul initiative 
  • Contribution towards glasses, physio and more via our Medical Cash Plan 
  • Discounts on entertainment, shopping, food, fitness and free phone insurance via your personal perkbox account
  • Cycle to work scheme 
  • Core hours meaning you can flex your working day to suit your lifestyle
  • Family friendly policies to support working parents 
  • 3% Pension 
  • Quarterly socials 
  • And finally, we reward loyalty in our teams with the option to take a two month sabbatical at two and four years service 

    Additional information

    • Remote status

      Flexible remote

    Or, know someone who would be a perfect fit? Let them know!


    78 Chamber St
    E1 London Directions 02089772994 View page

    Workplace & Culture

    We know true luxury isn’t something you describe in a word, it is something you create in an experience. Similarly, that goes for our culture at VERB too. 

    We understand the power of connecting with each other, knowing we achieve our vision because of every member of our team. This means we commit to encouraging each other, supporting the growth of one another and the industry as a whole.  We celebrate our achievements and connect as people. Infusing the same care that goes into our work, into each other. 

     At the end of the day the quality of our work comes down to the quality of our people. We believe in creating an environment where people can thrive, do their best work and have fun along the way too. 

    When it comes to clocking off, we have done everything from Sports Days, a baking club and still life drawing. Our culture and our team are one in the same and so when you join VERB, you have the opportunity to contribute to our culture through the VERB Visionaries who organise our social activities and ensure our priorities are set on things like wellbeing, diversity and inclusion and charitable causes. 


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